Personal information we collect

We may collect information necessary to provide our services and manage orders:

• Contact details (name, address, phone, email).
• Payment and billing information.
• Account information and preferences.
• Order and transaction history.
• Communications made with our team.
• Technical device and browsing information.

Sources of information

• Information provided directly by the user.
• Information automatically collected through cookies and similar technologies.
• Data obtained through authorized service providers.
• Information from partners or authorized third parties.

How we use your data

• Managing orders and quotes.
• Processing payments and shipments.
• Customer service and technical support.
• Personalization of the browsing experience.
• Commercial and promotional communications.
• Fraud prevention and security enhancement.
• Compliance with legal obligations.

How we share information

We may share certain data with service providers necessary to operate the store, including:

• Shopify.
• Payment providers.
• Transport and logistics companies.
• Hosting and storage services.
• Analytics and marketing tools.

These third parties only process the information necessary to provide their services.

Relationship with Shopify

The AQUASOL AGRO store uses the Shopify platform to manage orders, payments, browsing, and certain technical functionalities.

Shopify may process certain personal data necessary to provide its services according to its own Privacy Policy.

Data security and retention

We apply reasonable security measures to protect personal information against unauthorized access, loss, or alteration.

Data will be retained only for as long as necessary to provide the requested services, comply with legal obligations, or resolve possible issues.

User rights

Under the GDPR and applicable law, users may exercise the following rights:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to object.
• Right to restriction of processing.
• Right to data portability.
• Withdrawal of consent where applicable.

International transfers

Some technology providers may process information outside of Spain or the European Economic Area.

In these cases, internationally recognized mechanisms will be applied to ensure an adequate level of data protection.

Minors

AQUASOL AGRO's services are not directed at minors, and we do not knowingly collect personal information from minors.

Changes to this policy

We may update this Privacy Policy to reflect legal, technical, or commercial changes. The updated version will always be available on this website.