1Access and account

By accepting these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence and have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

2Our products

We have made every effort to ensure that our products and services are displayed accurately in our online store. However, please note that the colors or appearance of the product may differ from how they appear on your screen due to the type of device you use to access the store and its settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be exactly as shown or presented in our online stores.

All product descriptions may be modified at any time without prior notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction, individually.

3Orders

When you place an order, you are making an offer to purchase. AQUASOL AGRO SL reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until AQUASOL AGRO SL confirms acceptance. We must receive and process your payment before accepting your order. You should review your orders carefully before making a purchase, as AQUASOL AGRO SL may not be able to process cancellation requests after an order is accepted. If we do not accept, modify, or cancel an order, we will try to notify you by contacting you via the email, billing address, or phone number you provided at the time the order was placed.

You may return or exchange your purchase only in accordance with our refund policy.

You represent and warrant that your purchase is for personal or household use and not for resale or commercial export.

4Pricing and Billing

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in the order confirmation sent to you by email. Unless expressly stated otherwise, the posted prices do not include taxes, shipping, handling, customs, or import charges.

The prices posted in our online stores may differ from the prices offered in physical stores or in the online store or other stores operated by third parties. From time to time, we may offer promotions on the Services that could affect pricing strategies and are governed by terms and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transaction and contact you as necessary.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred will be accepted by your credit card company, and (iv) you will pay the charges incurred at the posted prices, including shipping and handling fees and all applicable taxes, if any.

5Shipping and Delivery

We are not responsible for any shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We will not be liable for delays caused by the shipping company, customs procedures, or events beyond our control. Once we transfer products to the shipping company, title and risk of loss pass to you.

6Intellectual Property

Our Services, including but not limited to all trademarks, marks, texts, samples, images, graphics, product reviews, videos and audios, and their design, selection, and arrangement, are the property of AQUASOL AGRO SL, its affiliate or licensor and are protected by U.S. and foreign patents, copyrights, and other intellectual property laws.

These Terms allow you to use the Services only for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Unless expressly stated herein, nothing in these Terms grants or shall be construed to grant you a license or other rights under any patent, trademark, copyright, or other intellectual property of AQUASOL AGRO SL, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by AQUASOL AGRO SL.

The names, logos, product and service names, designs, and slogans of AQUASOL AGRO SL are registered trademarks of AQUASOL AGRO SL or its affiliate or licensor. You must not use such registered trademark without prior written permission from AQUASOL AGRO SL. The name, logo, product and service names, designs, and slogans of Shopify are registered trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

7Optional Tools

You may be provided access to customer tools offered by third parties as part of the Services, which we do not monitor or have any control or input over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without any endorsement. We will have no liability arising from or related to your use of third-party optional tools.

Any use you make of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure you are familiar with and approve the terms under which the tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the launch of new tools and resources). These new features will also be considered part of the Services and will be subject to these Terms of Service.

8Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any functionality embedded by third parties). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk.

We will not be responsible for any damage or harm related to your access to any third-party website, or your purchase or use of any product, service, resource, or content on any third-party website. Please carefully review the third party’s policies and practices and make sure you understand them before making any transaction. Complaints, claims, concerns, or questions about third-party products and services should be directed to the third party.

9Relationship with Shopify

AQUASOL AGRO SL operates with Shopify technology, which allows us to offer you the Services. However, any sale or purchase you make in our store is conducted directly with AQUASOL AGRO SL. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and AQUASOL AGRO SL, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchase and transaction with AQUASOL AGRO SL.

10Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve our Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in a country other than where you reside, in order to provide you with the services. Please review our Privacy Policy for more information on how we, Shopify, and our partners use your personal information.

11Comments

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively called "comment"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such comment in any media for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve, optimize, and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all comments; (ii) you have disclosed any compensation or incentives received in connection with submitting your comment; and (iii) your comment complies with these Terms. We have no obligation and will not be obligated (1) to keep your comment confidential; (2) to pay compensation for your comment; or (3) to respond to your comment.

We may, but are not obligated to, monitor, edit, or remove comments that we determine, at our sole discretion, to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise unacceptable, or that violate the intellectual property rights of any party or these Terms of Service.

You agree that your comment will not violate any third party’s rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, you agree that your comment will not contain defamatory or otherwise illegal, abusive, or obscene content, nor contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comment. You are solely responsible for any comment you make and its accuracy. We do not assume any responsibility for any comments posted by you or any third party.

12Errors, Inaccuracies, and Omissions

Occasionally, there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing strategies, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (even after you have placed your order).

13Prohibited Uses

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any illegal or malicious purpose; (b) to violate any international, federal, provincial, or state regulation, law, or local ordinance; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or solicit the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that, as we determine, may harm AQUASOL AGRO SL, Shopify, or the users of the Services, or expose them to liability of any kind.

Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data collection and extraction tools, devices or automated processes, artificial intelligence tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, bypass, or evade security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.

14Agents

14.1 This section ("Agent Terms") applies if you use, enable, allow, or cause the implementation of an Agent to access, use, or interact with any Service. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or by instruction of any person or entity and that may run on behalf of or using the person's device, without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless, at all times, they identify themselves and operate in strict compliance with the requirements of section 14.4 below. Additionally, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.

14.3 We may limit, including by applying technical measures, the access, use, and interaction of any Agent with the Services and how they do so.

14.4 Agents must: (i) in every HTTP/HTTPS request, identify that the request comes from an Agent and disclose the Agent’s name by including the following in the user-agent field string of the request: "Agent/[agent name]"; (ii) not conceal or create confusion about any access, use, or interaction coming from an Agent, such as (a) mimicking human behavior and interaction patterns, or (b) completing or bypassing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) respond truthfully to any question or instruction seeking to determine whether interactions come from a human or a computer; (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether Agents access, use, or interact with the Services and how they do so.

15Termination

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without prior notice, and you will remain responsible for all amounts owed up to and including the date of termination.

The following sections will continue to apply after any termination: Intellectual Property, Comments, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Discrepancy, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

16Warranty Disclaimer

The information presented on or through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its Content.

17Limitation of Liability

18Indemnification

You agree to indemnify, defend, and hold harmless AQUASOL AGRO SL, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including attorney’s fees, payable to any third party arising out of or resulting from (1) your breach of these Terms of Service or the documents incorporated by reference, (2) your violation of any law or third-party rights, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that failure to notify promptly does not release you from your obligations unless you suffer material damages. We may control the defense and resolution of such claim at your expense, including the choice of attorney, but we will not settle any claim involving non-monetary obligations on your part without your consent (which will not be unreasonably withheld). You will cooperate in the defense of indemnification claims, including providing relevant documents.

19Discrepancy

In the event that any provision of these Terms of Service is found to be illegal, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed excluded from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

20Waiver; Entire Agreement

The failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operational rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service will not be construed against the party that drafted them.

21Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

22Governing Law

These Terms of Service and any separate agreements by which we provide you Services will be governed by and construed in accordance with the federal and state or territorial courts located in the jurisdiction where AQUASOL AGRO SL is headquartered. You and AQUASOL AGRO SL agree to the personal jurisdiction and venue of these courts.

23Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

24Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting the updates and changes on our website. It is your responsibility to review our website periodically for any changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service have been posted constitutes acceptance of those changes.

25Contact information

Questions about the Terms of Service should be sent to info@aquasolagro.com.